Check where the code was sent

For email verification, check your inbox and junk or spam folder. For text verification, check that the phone number shown is yours and that your phone can receive text messages. SMS is available only when a phone number is on file and the required consent is in place.

Request another code

  1. Wait until the resend option becomes available.
  2. Request a new code once, then allow time for it to arrive.
  3. Enter the latest five-digit PIN. If you changed verification methods, use the code for the method currently selected.

Still unable to verify?

Return to the verification screen and try another available method. If the app directs you to the registration desk, ask the event team for help completing verification.